Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities

Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities

Process daily systems access requests to include provisioning access, password assistance and access issues. Process onboarding and offboarding associates and vendor partners including Active Directory and 365 account management. Responsible for quarterly access reviews and exception reviews. Maintain Role Based Access Control (RBAC) roles and permissions tables. Monitor

Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities

Develop and implement information security policies, procedures, and guidelines in alignment with industry best practices and regulatory requirements, including NIST 800 171 and Cybersecurity Maturity Model Certification (CMMC) standards. Conduct regular risk assessments and vulnerability scans to identify potential security gaps and recommend appropriate remediation meas

Responsible for any of the following and specific assignments may vary in order to achieve proper segregation of responsibilities Loan system and general ledger account reconciliation Resolve aged items in accounts Monitor and clear system rejects Perform limited variance analysis at the request of finance partners Initiate maintenance requests for general ledger accounts

Administer and document basic account activity and execution per NFFG process and procedures and FINRA, NASAA, SEC regulations Conduct periodic review of accounts to communicate account status, explain activities and keep clients aware of new offerings Develop a beginning pipeline of internal/external referral sources in compliance with Navy Federal policies and procedure

Administer and document basic account activity and execution per NFFG process and procedures and FINRA, NASAA, SEC regulations Conduct periodic review of accounts to communicate account status, explain activities and keep clients aware of new offerings Develop a beginning pipeline of internal/external referral sources in compliance with Navy Federal policies and procedure