Responds to consumer, customer, and sales representatives' telephone and email inquiries professionally Provides consumers, customers and sales reps with product and service information Communicates delivery times, issues, and customer concerns/complaints Completes order entry, updating customer files, invoicing, and shipping of products Analyzes customer service problems

Support FXI Terrell Texas in the areas of Incoming, process, quarantine, customer service to assurance to reach the company objectives through their experience on the administration of the product, process, and personnel, interacting with the internal and corporate management team and customer relations. Responsibilities Strategic Key Performance Indicators (KPIs) Meet HS