Ensure customers are maximizing their return on investment by rapidly implementing and operationalizing Zscaler workload protection solutions to achieve their business and security objectives Assist customers in implementing Zscaler cloud solutions and fully integrate these into their security operations and existing security solutions. Resolve customer support issues and

About Zscaler Zscaler (NASDAQ ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company's cloud native platform that protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. With more than 10 yea

/What You'll Do Hold daily/weekly get well calls with customers with escalated issues Engage with customers on escalated support issues or critical customer situations Provide expert systems design, recommendations, and configurations Perform in depth diagnostics and troubleshooting using networking tools Assist customers with testing or troubleshooting of networking or cl

Drive deal acceleration via technical expertise and strong sales acumen to win mindshare of customers technical teams Drive enablement and solution development with customers and partners to generate opportunities and close new business. Demonstrate strong understanding of networking and security architectures and engage in technical discussions with customer technical te

Recruit, mentor, and develop the enterprise sales engineering team. Refine and scale the core sales engineering processes such as discovery, technical qualification and proof of concept. Develop solution and customer proposals. Develop and deliver product and solution demonstrations. Work with sales leadership and clients to design, create and present business solutions t

Working from the Central region (TX/OK/LA), you will take ownership of an assigned Healthcare territory focused on net new logo and upsell opportunities with the Providers, while leveraging customer references such as the CIO of GE , CTO of Siemens , and EVP of Microsoft You will demonstrate expertise in building business cases which clearly show value and differentiation

The Zscaler Focal Support (FS) team is built around the proven concept of a small group (pod) of support engineers that are very technically competent and familiar with both the technology deployed by a customer and the people maintaining it. As a Focal Support Engineer you will earn the trust of your customers and deliver a superior support experience, being well positio