Learn the profession of installing, operating, maintaining, repairing and modifying electromechanical equipment in a customer environment. Learn how to troubleshoot technical problems and systems issues to determine the best technical solution in accordance with our product specifications and our customers' needs of reporting their patient results with Ortho instruments.

Customer Retention Maximize customer retention rates by ensuring customer satisfaction, executing pre defined customer touch point/call plan, leading customer training (on site, as needed), anticipating and defending against competitive threats, and leveraging strategic selling framework Menu Expansion Proactively team with CEM & HSE to identify and close menu expansion o