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Community Engagement Support Specialist
Austin, TX
Job Description
Duration: 6 Months
Schedule: M-F 8AM to 5PM
Job Description:
About our Company: -
22nd Century Technologies, Inc., is one of the fastest growing IT Service Integrator and Workforce Solution companies in the United States. Founded in 1997, 22nd Century Technologies is a Certified National Minority Business Enterprise with 6,000+ people including 600+ Cyber SMEs nationwide supporting our customers in all 50 states, Canada, and Mexico. With HQs in Somerset, NJ and Mclean, VA, 22nd Century has 14 offices throughout the United States. As part of our unrelenting focus on quality and compliance, 22nd Century Technologies’ delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, and ISO 9001 quality processes. With a strong focus on the public sector, 22nd Century currently holds government contracts with 14 out of 15 Federal Executive agencies including DoD, 37 other Federal agencies, 50 States, 115+ Local agencies, and 37 School Districts. In the last three years, we have expanded our services to Fortune 500 and other commercial clients and currently support 80+ commercial clients.
Recognized among “Best Company to Work For” by Forbes, 22nd Century Technologies, Inc., consistently exceeds our clients’ expectations by focusing on their absolute satisfaction with jobs while keeping our employees motivated.
“22nd Century Technologies is an Equal Opportunity Employer" and “US Citizens & all other parties authorized to work in the US are encouraged to apply."
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Schedule: M-F 8AM to 5PM
Job Description:
- The Community Engagement Support Specialist reports directly to the Community Engagement Coordinator.
- This position is responsible for assisting with programs that develop, maintain, and strengthen community relationships.
- Support community involvement initiatives and projects to foster understanding and obtain informed consent regarding Client policies, projects, and services. Establish and adhere to timelines and make sure all project goals are successfully attained.
- Work collaboratively with various Client departments to assist in design and develop public communication materials.
- Exercise strong judgment and strategic decision-making skills to always present Client and its projects in a professional manner to the public. This includes representing the organization at public and civic meetings, public hearings, and in both written and oral official agency communications.
- Possess substantial organizational and administrative abilities to coordinate community meetings and events in diverse settings effectively. This includes creating supporting documentation, recording detailed notes, posting on various web platforms, and assessing the performance of each meeting.
- Analyze and synthesize data collected on community issues, identifying, and proposing various strategies for their resolution.
- Proactively identify operational and procedural challenges and recommend improvements to procedures and systems that aim to increase efficiency and effectiveness, thereby enhancing Client services, customer satisfaction, and community trust.
- Demonstrate exceptional communication skills, adept at conveying complex information clearly and effectively to diverse audiences, fostering open dialogue, and ensuring effective exchange of ideas within the community and across Client departments.
- Assist with managing and updating web content, ensuring accurate and engaging presentation of information on the Public Input platform, Client website, and other online platforms.
- Support Capital Metropolitan Transportation Authority's Safety Management Systems (SMS) process by following safety and security policies, considering safety in every action, and reporting safety and security concerns.
- Perform other duties as required or assigned.
- Bachelor's degree in Business, Public Affairs, Public Relations, Urban Planning, Communications, or related field. Additional relevant experience may be substituted on a year-for-year basis for up to four years.
- Two (2) years of experience in dealing with business, community, or government relations or communications, urban planning, customer service, or non-profit or public agency clients, including data analysis and communications to the public. Additional relevant education or skills may be substituted for up to two years.
- Two years of advanced experience with PC-based word processing, web design platforms, or spreadsheet applications required.
- OR
- An equivalent combination of education, experience, knowledge, skills, abilities, and other characteristics consistent with the required qualifications.
About our Company: -
22nd Century Technologies, Inc., is one of the fastest growing IT Service Integrator and Workforce Solution companies in the United States. Founded in 1997, 22nd Century Technologies is a Certified National Minority Business Enterprise with 6,000+ people including 600+ Cyber SMEs nationwide supporting our customers in all 50 states, Canada, and Mexico. With HQs in Somerset, NJ and Mclean, VA, 22nd Century has 14 offices throughout the United States. As part of our unrelenting focus on quality and compliance, 22nd Century Technologies’ delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, and ISO 9001 quality processes. With a strong focus on the public sector, 22nd Century currently holds government contracts with 14 out of 15 Federal Executive agencies including DoD, 37 other Federal agencies, 50 States, 115+ Local agencies, and 37 School Districts. In the last three years, we have expanded our services to Fortune 500 and other commercial clients and currently support 80+ commercial clients.
Recognized among “Best Company to Work For” by Forbes, 22nd Century Technologies, Inc., consistently exceeds our clients’ expectations by focusing on their absolute satisfaction with jobs while keeping our employees motivated.
“22nd Century Technologies is an Equal Opportunity Employer" and “US Citizens & all other parties authorized to work in the US are encouraged to apply."
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Contact Information
Sandeep Gill |Hiring Manager sandeepg@tscti.com |: 804-372-0705 Ext. 2130 |Cell: 804-429-3261
Job Summary
Employment Term and Type
Regular, Full Time
Salary and Benefits
Pay: $25/hr
Required Education
High School or Equivalent
Required Experience
Open
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