Senior Knowledge Analyst- Digital Operations in Consumer Products
Washington, DC 
Posted 1 day ago
Job Description
As a Senior Knowledge Analyst (SKA) within BCG's Consumer Practice Area Knowledge Team, you will work in a growing global team, providing industry and functional expertise and insights in Consumer Products Digital Operations whilst working together with case and proposal teams to provide knowledge assets, analysis and expert advisory. In addition, you will support business development and go-to-market efforts, by working with proposal teams, to ensure that they have access to our latest content, and approaches. You'll serve as a thought partner and content expert to case teams and topic/sector leaders, helping structure and solve complex issues.

Additionally, you will support the Consumer Products Operations topic leadership in developing existing & new intellectual property and knowledge assets. You will work on commercialization efforts In CPG Operations, in conjunction with business leaders. You will support marketing efforts, including conference event presentations and publications. As a Senior Knowledge Analyst you will support and guide consulting staff in selecting the right research approaches, tools and analyses; assist case teams in navigating the Knowledge network and in connecting with relevant materials and people. We are seeking a candidate experienced with the evolving digital tools and capabilities and how they can drive supply chain and manufacturing performance at our clients.

The candidate is expected to have knowledge in at least two or more of the following topics: Digital Supply Chain, Sustainability in Operations, Ecommerce supply chain, Procurement, Supply Chain Sustainability, and Manufacturing & SC Strategy.

BCG's Consumer Practice is one of the firm's largest industry practice areas and keeps growing
continuously across all regions. BCG's Consumer practice creates breakthrough innovations for clients in the four sectors: consumer goods, retail, fashion & luxury and travel & tourism.

The ideal candidate will have passion for the Consumer Products sector and enjoy working across multiple cases and stakeholders. Key personal attributes that are required to be successful in the role are:
  • Ability to work autonomously and with a strong entrepreneurial thinking spirit. The candidate will need to develop a strong business-building focus in order to operate/influence effectively stakeholders in an international matrix organization and identify where the Knowledge Team can be involved to better support case teams
  • Consulting skills and approach will be key to succeed in the role when supporting case teams
  • Solving client problems through formulating relevant research and/or analytical approaches to solving Consumer Products Digital Operations challenges
  • Codifying knowledge and maintaining assets, benchmarks and tools for the Consumer Products Operations topic based on different client contexts
  • Communicating with senior stakeholders, in a credible and confident way
  • Working collaboratively and effectively in a group dynamic often virtual, proficient in agile ways of working
  • Flexibility and bringing a curious and creative mindset, open to new things and able to propose innovative ideas
  • Ability to navigate complexity and ambiguity; fast learner

* 1-2+ years of consulting experience in relevant CPG Operations required; candidates with consulting experience preferred (ideally focused on CPG companies)
* In lieu of consulting experience, 2+ years minimum industry experience required; 3-6+ years of industry experience strongly preferred. Prior experience in a food and beverage, beauty, other consumer goods organization in roles such as: digital supply chain manager, operations manager, etc. will be preferred
* Bachelor's Degree required (advanced degree preferred)
* Proficiency in PowerPoint, utilizing data to reach conclusions (Excel, Alteryx/Tableau, and/or other digital tools
* Experience with business intelligence solutions for data analysis, visualization, cost modelling, and reporting
* Fluency in English; other languages requested in certain locations
* Outstanding interpersonal and communication skills to interact with internal and external stakeholder while working in a global collaborative team environment

As a Senior Knowledge Analyst you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up of a diverse pool of knowledge positions that allow us to pursue exciting, innovative knowledge careers.
The Knowledge Team (KT) is a group of functional and/or industry experts leveraging deep domain knowledge to enable insight for case teams and clients. KT members are affiliated to BCG Practice Areas, plugged into the strategic agenda and building and deploying leading edge IP data tools/assets to deliver insight.

BCG's Knowledge Team members support cases through deep project engagement or even staffing and help co-create insights with case teams and clients through expert perspectives on industry trends, delivery of proprietary data or tools in a particular function and complex research and analysis of market information. KT members also support the PA's business development and proposals and help to organize and codify the knowledge that enables BCG to deliver superior business value for its clients.

Effective November 1, 2021, all new US hires must be fully vaccinated (two weeks after receiving the final dose of a WHO-approved COVID19 vaccine) or subject to a religious or medical exemption.

The Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, protected veteran status, or any other characteristic protected under federal, state or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.


Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
1 to 2 years
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