Practice Area Offer Manager- End to End Operational Excellence
Houston, TX 
Posted Today
Job Description
We are seeking a strong candidate to work closely with Laura Juliano, Global Leader of the OCx Business Line, as well as a broader leadership & expert team, as the Product Manager for the End-to-End Operations & Cost Excellence Business.

As Practice Area Offer Manager (Internally referred to as Product Manager), you will be in charge to lead and coordinate the different Product Management activities, to support the development of our business, in particular including:
* Product Strategy and Plan. Drive yearly planning exercise around our BCG offer, articulating the needs / pain points from our clients, how they evolve, how our Products respond to these needs and how we differentiate from competitors. You will be supporting the development of a clear architecture for the E2E Offer, articulation around Key programs, and connection with other BCG offers.
* Strategic analysis and reporting. With support of the PA and Finances team, put in place relevant KPIs and help track business progress.
* Product Governance. Support the leadership team in setting up and orchestrating the right governance, prepare and animate the regular meetings / calls associated to it
* Prioritization and Backlog Management. Help teams align on priorities, based on the plan and manage the backlog of activities to support the development of our offer; as well as communication, marketing and Go To Market activities (internally and externally)
* Product Development. In collaboration with experts and knowledge teams, contribute where relevant to the development and dissemination of the OCx offer within the OPS Portfolio; Take ownership of business line tools, partnering with the E2E team to continually innovate and expand usage.
* Management and support to the OCx go-to-market per sector. In collaboration with different BCG sector teams, align on Sector priorities and specific GTM plans (incl. customized content needed, specific campaigns, and priority clients)
* Product Marketing and Communication. Together with the leadership team and marketing teams, develop product narrative, as well as communication plan and contribute to its execution
* Sales and Execution Support: contribute to relevant plans to build necessary capabilities internally (or externally) to best support the offer execution; support training and enablement of our teams.
* Business line collaboration: Maintain connection to parallel business lines to ensure that offering, frameworks, GTM, and cross-BL projects are well coordinated and make efficient use of our PA resources (reducing duplication/overlap).

As part of the Product Management BCG community, you will work closely with your topic teams, but also with your Product Management colleagues and contribute to the testing / refining and exchange of best practices across the community.
Successful candidates will feel comfortable operating in a "start-up mode" within BCG and with multiple players, have strong project management skills, the aptitude to see and hold the big picture, yet also manage the details. Comfort with ambiguity, evolving priorities and eagerness to lean in to support team/projects when needed, are also pre-requisites.

In particular, successful candidates will show the following abilities:
* Orchestrate complex agendas, align senior leadership, prioritizing activities and working with others to get things done (in a distributed organization)
* Manage and execute projects efficiently; provide hands-on support to multiple activities, often requiring strong consulting skills (slides writing, effective communication, some analytics, ...)
* Collaborate and communicate with various teams and individuals, with different level of seniority in different geographies and with different background; be able to communicate with senior leaders and be a connection point for the community
* Learn new topics and concepts quickly, bringing desire to expand own knowledge base and engage in the content while managing the business line process

Education and Experience:
* Bachelor Degree Required; Advanced Degree Preferred
* 7+ years industry experience or 5+ years consulting experience
* Experience as a project leader/senior consultant or professional in the area of Operations, or in Transformation of large corporations, or within a startup preferred
* Previous experience in BCG is a plus, ideally in a Project Leader, Consultant, Senior KT or BST manager roles
* Highly knowledgeable and analytic
* High motivation and interest for Operations topic is a must

Other Skills:
* Excellent command of the English language
* Strong work ethic, service-mentality, autonomous and self-starter
* Ability to multi-task, prioritize, operate effectively in a matrix organization and a fast-paced environment, proactively manage expectations and influence without authority
* Strong written and verbal communication
* Strong problem solving and analytical skills
* Ability to influence senior members of BCG, credibility, strong interpersonal skills
* Collaborative team player, ability to maintain discretion when needed
Our business management and operations team members work to ensure that BCG is running smoothly, efficiently, and productively. We are made up of executive and administrative (or case team) assistants, visual service artists, receptionists, facilities staff, and the team leaders and office coordinators who manage these operations and business management jobs.
Effective November 1, 2021, all new US hires must be fully vaccinated (two weeks after receiving the final does of a WHO- approved COVID19 vaccine) or subject to a religious or medical exemption.

The Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, protected veteran status, or any other characteristic protected under federal, state or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.


Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
7+ years
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