Service Desk Team Lead will be responsible for assessing and addressing all quality and training needs specific to their area of responsibility, with a focus on increasing efficiency and accuracy, and overall quality of work. The scope of the role includes continuous training of team members in order to meet company and customer objectives. Will measure quality standards,

General information JobID 14531 Position Level Individual Contributor Team Business Operations Working Time Full Time Position Type Regular Travel Requirements 5% Workplace Type Hybrid Preferred Location Lenexa, KS Additional Locations Allen, TX, Monett, MO, Springfield, MO

This individual will architect the planning, design, and execution cloud and on premises network and firewall infrastructure. This individual will also support and maintain Cisco routing, switching and wireless needs. This individual with maintain, monitor, and support all cloud and on premises high availability Palo Alto and Cisco enterprise networking for global and reg

Essential duties include, but are not limited to the following Proactively attains a safe and healthy work environment for all employees Answer technical questions from customers, field service technicians, vendor / distributor technicians Provide technical support that is commensurate with the ability of the person or persons to safely perform the recommended task or pro

Supports one or more Help Desk systems developed and operated by ASM Research. Participates as a member of a team that handles inquiries from users for multiple applications. Assesses the customers' issue, performs initial triage, documents the problem, creates an incident and ensures the customer contract information is accurate and complete. Job Responsibilities Perform

At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience. Please take a moment to look over this opportunity and if interested, feel free to send

The Field Service Technician will be responsible for overdelivering on the internal and external customer experience at our service locations. The ideal candidate will possess the technical acumen and the ability to provide a strong level of customer service. If you're able to think quickly on your feet, have a go getter attitude, possess great communication skills, and h

Field Service Technician l Location US TX Houston Company Canon Solutions America, Inc. Requisition ID 31251 Category Field Service Position Type Full Time About the Role If finding an effective fix and supporting customers with the highest level of service standards sounds appealing to you, Canon Solutions America, a leader in technology, solutions, and services, wants t

Required Certifications Must possess a current certification for either Security+ or GSEC Possess , or be willing to obtain within 6 months of start date , an additional certification related to RMF Required Skills Experience performing compliance and vulnerability scans with ACAS Familiarization or experience with implementing STIGs across an environment Familiarization

Work with resident subject matter experts to become proficient in supporting new technology products Perform controls and systems based inspections, services, and repairs on new technology products and drilling rig control systems Update software and firmware on various types of PLC's, switches, routers, HMI's, VFD's, generator controls, and other components that comprise

To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. Responsibilities will be aligned, but not limited, to four pillars Delivery Aid in the development of the risk assessment and comprehensive audit plan on an annual basis. Lead multiple audits and validations simultaneously. Defining and leading the execution of audit

Are you a passionate innovator looking to harness the power of technology to do more good? You've come to the right place. NGP VAN, together with ActionKit and Mobilize, delivers leading technology to Democratic and progressive campaigns as well as nonprofits. Our parent company, Bonterra, was formed by bringing together leading solutions from CyberGrants, EveryAction, Ne

Ensure availability and performance of high volume system (24/7/365) Performs daily administrative tasks such as working with daily check lists and creating turnover reports. Support all operational aspects of the Zelis payment system, inclusive of monitoring the system to ensure accurate file import and export Troubleshoot files that error out and other production relate

Manages a large amount of inbound calls, emails or chats in a timely manner related to at least ten major areas, including expertise in one or more areas of core planning functionality Provides support to Client Support team members in one or more areas of expertise Identify customer needs, clarify information, research every issue and provide solutions Meet personal and

TEAM UP WITH US! The Technology Field Service Technician is responsible for the repair, service and support of 2D and 3D heavy construction machine control & guidance systems, paving systems, site positioning and asset management / mobile GPS technologies, components and related software. DO YOU HAVE WHAT IT TAKES? WHAT YOU'LL DO Become factory trained on equipment and pr