Residential Inside Sales Call Center Positions Available for Hiring!

Residential Inside Sales Retention - Call Center!

 Important information about this opportunity:

• Class Starts July 23rd    
• Positions are Full-time, 40 hours a week
• This is NOT a remote (WFH) position
• Eligible for Corporate Benefits, and 401K
• Paid Time off, Vacation, Personal and Sick time
• Complementary Spectrum Cable, Internet and Voice
• Training: 12 weeks paid training
• Standard pay rate: $18.00 + Commission with opportunity to earn extra.
• Growth and Advancement Opportunities

Very Important: In order to be considered for the Residential Inside Sales position you must complete both Application and Virtual Job Trial.

Assessment Note: The Virtual Job Trial can be completed on your mobile device, laptop or desktop it will take about 25-35 minutes from start to finish. The virtual job trial is a pass/fail, so please ensure you are taking it in a distraction free environment. Requirements:

• Responsible, Dependable, Mature and Reliable.
• Must be available to work in the office – Flexible with time.
• Shift requirements: Able to work late afternoon/evenings/weekends and holidays.
• High school Diploma or GED.

The minimum requirements for Retention Call Center Sales Representatives are:

• Ability to read, write, and speak the English language fluently in order to communicate with customers and colleagues in a clear, straightforward and professional manner
• Ability to empathize with the customer
• Problem solver with effective persuasion skills
• Ability to effectively trouble-shoot technical problems
• Ability to work independently; highly motivated and detail-oriented
• Ability to show judgment and initiative
• Ability to communicate in a clear, professional manner
• Strong working knowledge of cable communications products and services to include video (TV), data (internet) and voice (telephone)
• Ability to overcome objections
• Ability to demonstrate a record of success in your sales career to date
• Knowledge of Business Telecom complexities

Related Work Experience – 2 years:

• Customer Service / Telephone sales experience
• CSG billing software experience preferred 
• Strong sales level knowledge of complex services (Hosted Voice, Cloud Services) is preferred

Thank you again for your interest in Spectrum!