Providing administrative support for Managing Directors or Partners in a fast-paced, high volume, and changing client service environment
Managing complex calendars with an understanding of business priorities
Organizing and scheduling client and internal meetings and events
Coordinating point-to-point travel needs as necessary including booking all travel and hotels, directions, commuting time, flight check in, and ground transportation
Processing timesheets and expenses on a timely basis
Supporting administrative aspects of Managing Directors and Partners internal commitments: practice area activities, BCG leadership committees, recruiting, etc.
Building effective working relationships with key stakeholders:
Managing Directors and Partners - understand preferences relating to travel, calendar, etc.
Clients and their Assistants - facilitate the scheduling process and relevant communications with friendly professionalism and high attention to detail
EA and AA peers - work together to support other Managing Directors, Partners, and BST leaders on the case team; provide back-up assistance as needed
BST peers and internal resources - obtain and share information with wider team as needed; help case team navigate internal resources
Performing other duties as assigned or required; responsibilities will vary
High customer service orientation - highly responsive, strong interpersonal and communication skills, wants to deliver great results at all times
Committed to improving the status quo - we respect and hire people who are willing to ask questions, people who will say what's on their minds and are willing to make a suggestion, even if it is turned down
Sweats the small stuff - strong attention to detail, accuracy, and follow-through, particularly when under pressure
Organized - excellent at time and project management, has clear systems and composure to deal with multiple competing priorities at once while keeping constant sight of the overall objectives
Relationship-oriented - extremely people focused with a certain 'joie de vivre' and the ability to develop effective working relationships with the Consulting Team, clients, and the wider Business Services Team (BST); Demonstrates respect for all individuals at all times
Good judgment - highly professional and diplomatic (dealing with consultants who can be very demanding at times can be a challenge, but a challenge you're up for), knows when to ask for help or advice, is perceptive and practical
Trustworthy -- discreet (you will be privy to confidential information)
Flexible - must be able to perform successfully in a fast-paced environment; doesn't get frustrated by priorities changing; open to feedback, adjusts to different working styles
Team player - proactively seeks opportunities to help others, will go above and beyond in order to get the job done
Strong intellectual curiosity - a creative thinker, interested in the big picture
Self-motivated - a "can-do" attitude with an entrepreneurial spirit and a desire to take on an increasing level of responsibility