The Infrastructure Specialist analyzes, recommends, and selects the organization's Information Technology (IT) solutions that meet industry standards; identifies areas of improvement by continuously assessing current IT processes, technology, and vendors; and supports the organization's governance, risk management, and compliance efforts.

• Analyze, recommend, and selects the organization's IT solutions that meet industry standards
• Support the organization's technology strategy by delivering optimal service to technology end users
• Identify areas of improvement by continuously assessing current IT processes, technology, and vendors
• Provide second tier support for the IT help desk
• Coordinate the maintenance of essential IT operations (i.e., operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware)
• Collaborate with the Facilities team to implement IT solutions (i.e., TV cabling)
• Leverage technology to support both current and future infrastructure needs
• Maintain IT policies and SOPs
• Research and evaluate emerging technologies, hardware, and software
• Stay current on new technology features or other competitive solutions to meet the organization's network needs
• Support the organization's governance, risk management, and compliance efforts (i.e., SOX, audits, cybersecurity)
• Maintain compliance with Health, Safety, and Environmental (HSE) policies by attending all required HSE training sessions, safety meetings, and always utilize proper Personal Protective Equipment (PPE)
• Other duties as assigned

• Minimum 3 years' experience in a similar role
• Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field
• Strong knowledge of large network systems, cyber security solutions, and desktop support
• Experience in oil and gas service industry preferred, but not required
• Excellent verbal and written communication skills, can effectively interact with personnel at all levels of the organization
• Personable and customer service oriented
• Excellent time and project management skills, able to prioritize workload
• Strong critical thinking and decision-making skills
• Expert knowledge of Microsoft Office 365 platform and Azure

Physical Demands

The physical demands described here represent those required for an employee to successfully perform the role's essential functions. Reasonable accommodation may be made for individuals with disabilities to perform their major responsibilities.

While performing the duties of this job, the employee is regularly required to sit, stand, or walk; use hands to manipulate, handle, or feel; reach with hands and arms; stoop or bend; and talk or hear. The employee must occasionally lift and/or move up to 20 lbs.

Work Environment

The work environment characteristics described here represent environmental conditions an employee will encounter while performing the role's essential functions. The noise level in some work environments can be moderate and an employee may encounter extreme weather conditions while performing major duties. Reasonable accommodation may be provided for individuals with disabilities to perform their major responsibilities.

Disclaimer

The information provided in this job description indicates the general nature and level of work performed by employees within the role's classification. This job description is not to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications required of employees assigned to this role.