Deposit Operations Clerk
Lubbock, TX 
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Posted 17 days ago
Job Description
Job Details
Job Location
Operations Center - Lubbock, TX
Position Type
Full Time
 
Description
Summary

Employee must be responsible for performing daily duties in an efficient and timely manner. Employee must also be able to handle multiple tasks within an allotted time. Provide internal and external customer service in person or by phone. Must have a positive attitude and provide suggestions to improve working conditions.

Essential Duties
  1. Represent the bank to the customer in a courteous and professional manner. Furnish prompt, efficient, and accurate service.
  2. Give attention to detail and provide excellent communication skills.
  3. Maintain work area in a clean, neat, and professional environment.
  4. Participate in training sessions as required by supervisor.
  5. Provide internal and external customer service.
  6. Unposted DDA and GL items.
  7. Incoming Return items
  8. Work Stop Payments
  9. Pay or Return NSF items.
  10. Reconcile internal bank accounts related to our daily duties.
  11. Be able to help with debit card disputes as needed
  12. Help with Mobile Deposits
  13. Help with Research requests
  14. Help with Synapsys/unblock debit card for travel
  15. Help track dispute types (online, card present, keyed, etc.)
  16. Assist in other areas of the Deposit Operations department as needed.
Qualifications

Equal Opportunity Employer/Veterans/Disabled


As an EEO/AA employer, City Bank will not discriminate in our employment practices based on an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran.


 

Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
Open
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